The Rolex guarantee excludes normal wear-and-tear (notably the wear-and-tear of non-metal bracelets and straps), loss, theft, or damage due to misuse. The guarantee does not cover watches materially modified by the addition or substitution of non-genuine Rolex parts or components (e.g., bezel, case, case frame, case back, dial, essential parts of the movement, complete movements).
The green seal
The five-year guarantee which applies to all Rolex models is coupled with the green seal, a symbol of its status as a Superlative Chronometer.
This exclusive designation attests that the watch has successfully undergone a series of specific final controls by Rolex in its own laboratories according to its own criteria, in addition to the official COSC certification of its movement.
Nearly a century after its creation, the Oyster remains at the forefront of watchmaking. The criteria that made Rolex watches “Superlative Chronometers” have been reinforced to establish a new standard of excellence for mechanical watches. The brand is continuing to push back the limits for mechanical watches, and remains the benchmark of excellence in watchmaking.
We work to a gauge that cannot be measured by any instruments excepting our own
