Dismantling of the movement
The movement is entirely dismantled and all the parts are carefully examined. Those that no longer meet Rolex requirements are systematically replaced.
Every Official Rolex Retailer and Rolex affiliate is authorized to receive your Rolex watch for servicing.
The Servicing Process
Upon receiving your watch, a member of staff notes any requests you may have. The watch is then sent to a watchmaker.
Assessment of the watch
Your watch is carefully examined by a watchmaker, who draws up an estimate of the work to be done. Once the estimate is approved, the servicing begins.
Preparation for servicing
The movement, still fitted with its dial and hands, is removed from the case – from which the bracelet has already been detached. The movement, case and bracelet will follow separate paths during servicing before being reassembled at the end of the process.
Cleaning of the components
Each component is cleaned in an ultrasonic bath to remove all traces of impurities.
Assembly and lubrication of the movement
The cleaned components are dried, after which the movement is entirely reassembled and lubricated. The watchmaker makes the first adjustments to the precision of the movement according to the brand’s accuracy criteria.
- The case is completely disassembled and the middle case, bezel, case back and bracelet are re-polished or satin-finished according to their original finish. These delicate operations require great care and dexterity.
