Every Rolex is delivered in a beautiful presentation box that is both protector and keeper of the jewel that nests inside it. As the presentation box is also a symbol of giving, it is important to us, if you are purchasing a gift, that the recipient’s first contact with their Rolex sets the stage for revealing what lies within.
Official Rolex Retailers have the expertise and tools in-store in order to adjust the bracelet or strap of your watch to the perfect size and to maximize your comfort. On metal bracelets, they will be able to add or remove any links as necessary and will place any excess links in your presentation box.
Only your Official Rolex Retailer can place a guarantee card inside the box that certifies your watch’s authenticity. All new Rolex watches have an international 5-year guarantee, issued by Rolex itself, that will be completed and dated by your Official Rolex Retailer at the time of purchase and registered with Rolex.
At Rolex, the precision of our watches is highly important to us. To guarantee their performance in everyday life, we subject all of our watches to a series of exceptionally rigorous tests after they are manufactured and with every full service. Over time, the accuracy of your Rolex watch can be impacted by your lifestyle. At any given moment, our watchmakers can perform tests to ensure that your watch still meets Rolex’s standards and, if necessary, carry out recalibrations. To benefit from this service, simply entrust your watch to an Official Retailer or one of our Affiliates.